Terms of Service

This agreement is a legal contract between you and Transocks VPN (the “Service Provider”) regarding the download, installation, and use of the mobile accelerator application (the “App”).

By downloading, installing, or using the App, you confirm that you have read and agree to this agreement. You may not copy, modify, reverse engineer, extract source code from, translate, or create derivative versions of the App without authorization. Intellectual property rights related to the App belong to the Service Provider or its licensors. To maintain service quality, we may adjust features, service scope, or pricing and will notify users where necessary. Users are responsible for device security, account credentials, and local network conditions. Jailbreaking or rooting devices is not recommended.

The Service may integrate necessary third-party services, such as Google Analytics and Firebase Crashlytics. During use, you are also bound by those partners’ respective terms of service.

Service limitation notice: the App depends on a stable network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for service unavailability caused by device arrears, data limits, weak signal, system permission restrictions, or carrier network issues. Mobile data or roaming charges may apply outside Wi-Fi or while roaming, and those costs are the user’s responsibility.

Users are responsible for their own usage behavior. Although we strive to provide accurate route information and available nodes, some network conditions depend on third-party data centers, carriers, and local environments. We are not liable for direct or indirect losses beyond the scope required by law. For compatibility and security, the App may release updates from time to time, and you agree to download and install the latest version where necessary. After service termination, you must stop using and delete the App.

Software Non-Refund Policy

Thank you for choosing our software. Please read this non-refund policy before purchase and evaluate whether the product fits your needs.

Non-Refund Policy: software sales are final. Once a license key, digital product, or account access is delivered, refund requests are generally not accepted.

Product Evaluation: we encourage users to evaluate features, compatibility, and connection experience through demos, trials, or free versions before purchase.

Customer Support: if you encounter issues or concerns while using the product, please contact our support team for troubleshooting assistance.

Technical Issues: rare technical problems may affect use. We will make reasonable efforts to resolve issues or provide alternatives, but this does not automatically create a refund entitlement.

Unauthorized Use: no refund will be provided if license keys, digital product access, or account rights are shared, resold, or used without authorization.

Policy Changes: we reserve the right to modify or update this refund policy at any time. Changes take effect upon publication.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have questions about this refund policy, contact our support team for clarification.

These terms and conditions may be updated from time to time. Please review this page for the latest version. Changes take effect upon publication. If you have questions about the Transocks VPN service agreement, email [email protected] to contact us.